Privacy
Privacy Policy.
How information submitted through this website is handled.
Information we collect
When you submit a website form, Prime Log Solutions may collect your name, company, business contact details and the shipment, quotation, tracking or portal-access information you provide.
How we use it
We use this information to respond to your request, prepare service information, assist with a shipment or administer appropriate customer access. Portal requests are routed to authorized Prime Log Solutions personnel for review.
Security and sensitive information
Forms are protected by automated security checks. Do not submit passwords, payment-card information, Social Security numbers or other sensitive credentials. The Prime Log Solutions website does not collect CargoWise portal passwords.
Third-party services
Carrier-tracking tools open the selected carrier’s website. Those sites operate under their own privacy practices. Website forms may be processed through Cloudflare security services and delivered through Google Workspace.
Retention and questions
Business inquiries may be retained as reasonably necessary to respond, maintain operational records and meet legal obligations. For questions about this policy, use our contact form or call +1 305 418 9201.
Last updated: September 23, 2026.